Koç University also provides a Voicemail service. This service is integrated into the fixed office phones, and is accessible by calling the “5555” extension. To access this service from outside the campus, users should first dial 338 1000, and then dial “5555”.

Initialize Your Voice Mailbox and Record Your Name

  • Dial 5555 from a campus phone
  • Enter your 4-digit extension and press #
  • Enter your initial password and press #
  • The system prompts you to enter the rest of the information it needs, including:
    • Your name and surname
      • Press 1
      • Record your name and press 1 again
      • Press # to confirm the recording

Access Your Voice Mailbox

  • Dial 5555 from a campus phone
  • Enter your 4-digit extension and press #
  • Enter your password and press #

Change Voice Mailbox Password

  • Access your voice mailbox (see “Access Your Voice Mailbox”)
  • Press *454 in sequence
  • Enter your new password and press #

Review and manage your voicemail messages

  • Access your voice mailbox (see “Access Your Voice Mailbox”)
  • Press 2 (“get messages”) to access your messages
  • Press 0 to listen
  • Press *3 to delete
  • Press # to skip a message without deleting

Change Your Name Record

  • Access your voice mailbox (see “Access Your Voice Mailbox”)
  • Press *55 in sequence
  • Record your name after the tone.
  • Press 1 to stop
  • Press # to confirm the recording

 

 

When the Voicemail System Password is Forgotten or Want to Learn the Initial password

If you forgot your password or want to learn your initial password, you can open trackit through IT-Trackit