Koç University also provides a Voicemail service. This service is integrated into the fixed office phones.

Access Your Voice Mailbox from On-Campus

  • Dial 5555 from a campus phone
  • Enter your 4-digit extension and press #
  • Enter your password and press #

Access Your Voice Mailbox Off-Campus

  • Dial (+90)*212 338 1000 from a off-campus, then dial 5555
  • Enter your 4-digit extension and press #
  • Enter your password and press #

*Dial if you are abroad.

Change Voice Mailbox Password

  • Access your voice mailbox (see “Access Your Voice Mailbox”)
  • Press *454 in sequence
  • Enter your new password and press #

Review and manage your voicemail messages

  • Access your voice mailbox (see “Access Your Voice Mailbox”)
  • Press 2 (“get messages”) to access your messages
  • Press 0 to listen
  • Press *3 to delete
  • Press # to skip a message without deleting

Initialize Your Voice Mailbox and Record Your Name

  • Dial 5555 from a campus phone
  • Enter your 4-digit extension and press #
  • Enter your initial password and press #
  • The system prompts you to enter the rest of the information it needs, including:
    • Your name and surname
      • Press 1
      • Record your name and press 1 again
      • Press # to confirm the recording

Change Your Name Record

  • Access your voice mailbox (see “Access Your Voice Mailbox”)
  • Press *55 in sequence
  • Record your name after the tone.
  • Press 1 to stop
  • Press # to confirm the recording

When the Voicemail System Password is Forgotten or Want to Learn the Initial password

If you forgot your password or want to know your initial password, you can open trackit through IT-Trackit